Sit back and relax while we become your guide to all complicated formalities and handle all legal documentation and arrangements on your behalf, providing you with unrivalled local knowledge.
As well as the paperwork, we further offer the following vessel agency services. All you need to do is to inform us what you want done for your vessel, and let us take over from there.
Pro Marine acts as your local country guide when it comes to the rules and regulations. We provide masters/owners/operators of vessels with complete information and the best ways to save time. We help out with fulfilling the simplest to most complicated formalities from how to enter the port, contact the local authorities and complete all the legal procedures, up to how to leave the port again with authorized approvals.
We realize how important time and following the laid-out schedules for vessels are. Hence, we work not only during the day, but also during the night, on weekends and holidays, so that everything you require may be done on time and no delays are incurred.
Having our in-house specialized software for customs clearance, we make sure everything is prepared before the arrival of the vessel, hence once it arrives and gets berthed all that is left to be done is cargo clearance and the other activities, like loading/unloading cargo etc.
Our facilities include high end operational equipment such as hired cranes, hoppers, forklifts, payloaders, grabs and other specialized tools and equipment required for discharging/loading of cargoes.
To add to your convenience, for a nominal fee, we provide Cash to Master (CTM) service. This means arranging for cash delivery to the master, once the funds are received in our bank account. This saves a lot of paperwork and time, including any travels that may be required.
We ensure the safe and timely delivery and dispatch of packages to and from vessels. We take care of the packages as well as make certain they are all on time.
Ship supplies are closely attended to from the airport and guaranteed to be delivered on time. We also get port customs and coastguard clearances for any spare parts ordered, saving you a lot of formalities.
Many times, vessels either change their crew, or, if the stay is for a few days, require the crew a place to rest, etc. This includes dealing with the formalities of visa requirements, accommodations, traveling, immigration formalities, and hotel stays, as well as signing off and joining. We only require copies of crew’s CDC and Passport and we'll have all formalities ready a day before the ETA of the vessel.
Emergency and medical facilities are included in our extensive list of services. Transport to and from hospital facilities, day and night, is also covered in this service.
To make sure a ship is in its finest working conditions several surveys can be made. This includes cargo survey, flag survey, equipment survey etc.
We can help you arrange for commodities for your vessel, including vegetables, fruits, foods, drinks, fresh water, and anything else required.